Northern Fridge Shipping Policy

Northern Fridge only ships within Canada!

Delivery

Northern Fridge will ship the product within 2 business days of a completed order, if product is instock. If the product is not in-stock the product will be shipped within 10-12 business days of a completed order. In the event the product is not in-stock, Northern Fridge will advise you via email and you will have the option to proceed with the order or request a full refund. Upon your request, a full refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that refunds to credit cards can take up to 30 days to appear on your statement. If you haven’t received a refund within 30 days, first check your bank account or credit card company again as it may take some time before your refund is officially posted. If you still have not received your refund yet, please contact us at support@northernfridge.ca. Northern Fridge will ship your order via standard ground transportation, using a carrier/courier as chosen by Northern Fridge. Orders are typically delivered within 2-3 business days from time of shipping. Northern Fridge cannot guarantee delivery of your product. At the time of a completed order, Northern Fridge will email you your shipping information including carrier name and tracking number. It is your responsibility to track the shipment if required. In the event the product is damaged during shipping, please notify Northern Fridge within 24 hours of receiving shipment.

Shipping Rates

Northern Fridge will charge you standard ground transportation rates on all orders. All rates quoted are based on "Standard Servicing Area" shipping addresses as determined by the courier. An additional charge will be applied where the origin or destination point is deemed by the courier to be remote or is not serviced directly by the courier. Please contact Northern Fridge for details. You may request special shipping instructions (i.e. next day, Saturday delivery) at an additional cost. Additional cost may also apply if shipping multiple product to the same location. You will be advised via email of any additional costs and you must approve any additional costs prior to shipping. In the event you do not approve any additional cost, a full credit will be processed to your credit card.

Returns

You will be responsible for paying all shipping costs to and from Northern Fridge. You may ship the product back prepaid using your own choice of shipper or you may contact support@northernfridge.ca for a competitive shipping quote for Northern Fridge to handle the return shipping for you. If you have Northern Fridge handle the return shipping for you, the quoted shipping cost will be billed to your credit card. Return shipping costs are non-refundable. Note. If you are shipping a product over $75, you should consider using a traceable shipping service and/or purchasing shipping insurance. We don’t guarantee that we will receive your returned product. 2014-06-25 Shopify_Shipping_v3.docx 2 To return your product, please ship your product to: Northern Fridge, 3181 Fire Route 50, Lakefield, Ontario, K0L 2H0, Canada, (877) 322-7283. Depending on where you live and the chosen shipping service, the time it may take for your product or exchanged product to reach you, may vary.

Quick Links

Purolator Terms and Conditions go to http://www.purolator.ca/en/legal/terms-conditionsservice.page?

UPS Terms and Conditions go to http://www.ups.com/content/ca/en/service.html?WT.svl=Footer